We, at Onsor, have launched the Onsor Trusted Service Providers (OTSPs) service to serve the consumers of all Onsor products. All adjustments, modifications and maintenance must be done at one of the trusted service providers only. Any of the above services carried at a non-trusted service provider will result in the immediate termination of the warranty.

1. Shipping Services
Once your order is confirmed, orders are generally shipped within 2-3 days and you will receive a message once it ships. Orders are processed Sunday through Thursday, excluding major holidays. Orders placed on Friday and Saturday will be processed on the following Sunday. Shipping services are managed by Asyad shipping company and are free of charges regardless the size, weight, and destination of the shipment.

2. TAX Policy
Based on Oman’s law, all products and services from Onsor Technologies are subject to VAT and a standard rate of 5% VAT will be levied on all such supplies. The businesses registered under Oman VAT are responsible to levy VAT @ 5% on such supplies, collect it from their customers and remit it to the government.